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Order Fulfillment Specialist II

Company:  Ball Corporation

Pittston, PA, US, 18640

Job Category:  Manufacturing/ Operations
Req. ID:  3125

Ball Corporation supplies innovative, sustainable aluminum packaging solutions for beverage, personal care and household products customers, as well as aerospace and other technologies and services primarily for the U.S. government. Ball Corporation and its subsidiaries employ 17,500 people worldwide and reported 2018 net sales of $11.6 billion. For more information, visit, or connect with us on Facebook or Twitter.



We are Grwoing!!!!  As part of our growth plans, we are looking to expand our manufacturing capabilities within the Greater Wilkes-Barre Area. 

Primary purpose of the position:

This position is responsible for providing order fulfillment services to our customers.  The primary responsibilities are to receive customer orders and changes, input them to the ERP system and tender the orders to transportation providers to complete delivery.  Critical thinking and problem solving will be a crucial part of this job role. 


Essential Responsible Areas:

  • Receives and enters customer orders, change orders and credit orders for finished goods to the ERP system.
  • Tenders customer orders to transportation providers at least cost, expediting as required.
  • Prepares export documents as required to support international shipments.
  • Interact with customers, communicating to and resolving issues around fulfilling their orders and negotiating alternative plans for delivery.
  • Tracks customer shipments at the request of the customer as required.
  • Assists in monitoring shipping schedules at distribution centers.
  • Monitors inventory levels of related products, notifying production control manager of impending shortages.
  • Reviews inventory levels of related products in distribution centers and schedules inventory transfers to replenish shortages as well as alerts respective Production Control Manager of any supply issues.
  • Monitors cash in advance (CiA) customer payment receipts and notifies production control manager of cash receipt triggering authorization to produce product.
  • Maintains business data to support customer order fulfillment in the ERP system.
  • Supports Manager, Customer Order Fulfillment as required.

Position Requirement & competencies:

  • Broad training in a related field usually acquired through high school level education or work-related experience
  •  HS Diploma/Equivalency required
  • Job related experience for 3 year(s) minimum
  • Should have previous order fulfilment role experience   
  • Ability to perform basic mathematical calculations.        
    Demonstrate Ball Leadership Behaviors

    Demonstrates Self-Awareness: Uses a combination of feedback and self-reflection to gain productive insight into personal strengths and weaknesses      

    Instils Trust: Gains the confidence and trust of others through honesty, integrity and authenticity
    Interpersonal Intelligence: Relates openly and comfortably with diverse groups of people

            Demonstrated Results: Consistently achieves results even under tough circumstances





Equal Opportunity Employer

Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans

Nearest Major Market: Scranton
Nearest Secondary Market: Wilkes Barre

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