Senior Specialist, Regional Accounts

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary Purpose of this Position:

The primary purpose of the Regional Account Manager is to oversee and nurture relationships with multiple key accounts (5-7) within a designated region. This role is pivotal in driving sales growth, ensuring customer satisfaction, and achieving business objectives through strategic account management and exceptional service delivery.

Essential Responsible Areas:

• Account Management: Develop and maintain strong, long-term relationships and execute strategic plans within assigned accounts, leveraging market insights and customer relationships to identify opportunities to drive mutual growth of revenue, share and volume.
• Customer Relationship Management: Operate as the primary point of contact for contracted customers, cultivating and maintaining strong, long-lasting relationships, serving as a trusted advisor and addressing any issues or concerns in a timely and professional manner in line with company standards and processes.
• Negotiation:
  • Lead or support contract negotiations  and renewals(based on contract size / complexity), ensuring favorable terms for both the company and the customer
  • Negotiate settlements for large claims (e.g., quality disputes, obsolete inventory)
• Sales Forecasting and Reporting: Develop accurate sales forecasts and monitor progress against financial targets, identifying areas for improvement or adjustment.
• Product Knowledge and Expertise: Demonstrate in-depth knowledge of the company's portfolio of offerings to effectively communicate value propositions and address customer needs.
• Market Analysis and Intelligence: Funnel market intel, including industry trends, competitive threats, and growth opportunities, to internal strategy and business development teams to inform sales strategies and tactics.
• Cross-Functional Collaboration: Collaborate closely with internal teams such as supply chain, quality, AR, finance, and marketing to coordinate efforts and deliver seamless customer experiences from inquiry to delivery.
• Issue Resolution: Escalate and resolve supply assurance issues in partnership with supply chain teams.
• Inventory Management Support: Support Customer Success Management team in resolving slow-moving and obsolete inventory issues with key accounts, implementing strategies to minimize waste and optimize inventory turnover.
• Proactive Resource Management: Anticipate challenges and opportunities such as shortages, downtime, new product configurations, and dynamic customer needs to proactively manage internal resources to drive prioritization and maximized results. 
• Contracts: Ensure compliance of all contracts.

What we are looking for:

• Bachelor’s Degree or equivalent years’ experience

• 6+ months experience of customer and/or commercial exposure in B2B and or B2C environments
• Communication and Interpersonal Skills: Ability to build rapport, communicate and influence others, work cross functionally
• Self-motivated, results-oriented, and able to work independently as well as part of a team.
• Strong communication, negotiation, and interpersonal skills. Ability to analyze data and develop strategic plans.
• Contract Negotiation experience
• Business Acumen: Strong understanding of the company’s products, services,  and the industry
• Customer Service Skills: Provide excellent customer service and ensure customer satisfaction

Compensation & Benefits:

• Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more days per work week (with core collaboration days of Tuesday, Wednesday and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]
• Hiring Salary Range: $85,100 - $118,760 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
• Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates). 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.

#LI-CK1
#LI-Hybrid