Manager, Strategic Accounts

***   This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.  *** 

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

***   Please note: this posting my serve to fill mutliple positions that will cover the following regions in North America: Northeast/ Mid-Atlantic  states or West/Great Lakes regions. *** 

Position Overview:

As the Manager, Strategic Accounts  you’re a key member of the Strategic Accounts team, reporting to the Sr. Director, Key Accounts.  You will contribute to the success of Ball by working with the Strategic Account (SA) customers in alignment with Regional and Global Beverage strategy to deliver on customer needs and expectations, drive account revenue and profitability. 

Your Key Areas of Responsibilities Include: 

• Coordinate Regional and Global resources to ensure customer needs are met through collaboration with internal functions such as Finance, GBS, Marketing, Innovation, Sustainability, CTS, Integrated Business Planning and Quality.
• Manage account with P&L mindset, applying rigorous business and customer acumen and industry knowledge to near and long-term decision making.
• Support development and execution of commercial strategy for the Strategic Account aligning Global with Regional strategy, including identifying and providing commercial insights for value growth (new business) & initiatives (current business).
• Develop  a deep understanding, through relationships and analytics of the Strategic Account customers’ business, markets, needs and expectations and Ball's competitive position.
• Support strategic planning process by gathering market data and information on volumes and substrate mix, supporting major forecast and strategic plan assumptions (approach, vol., pricing) and supporting the preparation, review, and presentation of internal and external commercial decks. Supports communication of variances to operating plan (assumptions, pricing, volumes) and shifts in strategy appropriately throughout the organization. Work with the cross functional teams to deliver value secured within the contract (pricing architecture, commercial playbook).
• Support customer bid process by helping formulate the offer through effective coordination across regions and functions to collate the required input/information for the bid. 
• Supports the approach for playbook process & overall contract value alignment, approval and negotiation grid (price, terms, volumes, mix, supply chain, etc.). Supports the identification of opportunities and volumes to bid. Supports the proposal, and internal approval process. Supports the negotiation with customer, within guidance of the commercial committee. Supports preparation of the contract.
• Support customer communications through appropriate (management level) customer contacts with regional buying organizations, Co-packers/Bottlers (where applicable), and country organizations. Build/manage regional and local customer relationships and meetings. Address issues that are elevated to commercial disputes. Support the negotiation for settlement of claims (quality, obsolete inventory) and together with the regional and GBS teams support resolution of outstanding accounts receivables.
• Work effectively in a matrixed organization and ensure collaboration between regional resources to meet the needs of the Strategic Account. Collaborate with Sustainability, Innovation and Marketing teams to develop value proposition for Strategic Account customers including supporting the development of strategy, interfacing with customers and working with internal stakeholders on customer needs and communications. Use in depth of knowledge of Key Accounts (KA’s) to support the creation of marketing items and presentation materials. Work to assure that the Ball can is the package of choice for customers.
• To maximize value at customer, support the Strategic Account in leading and leveraging cross-functional teams as appropriate by setting expectations, following up, providing feedback and working toward removing barriers.

Minimum Education and Experiences:   

• Bachelor’s degree required with a preference towards an advanced degree such as Master’s or higher.
• 2 year(s) minimum job-related experience in packaging manufacturing. 
• 3 years minimum of job-related experience in Key Account Management and/or B2B Sales, including direct and/or extensive customer interaction to build and maintain strong client relationships, address customer needs, and drive business growth.
• Customer Relationship Management: 
  • Strategic Account/Sales management including strategic Customer Relationship Management (CRM)
  • Customer Focus, with strong influencing, problem solving, conflict management and analytical skills. Showing initiative and sound decision making
• Finance and Analysis Skills: 
  • Financial acumen and negotiation
  • Analysing & interpreting data & making recommendations
• Organizational: Operating in matrix organizations (internal & external)
• Computer Proficiency: Microsoft Office : Excel (Pivot Tables, etc.) Word, PowerPoint and Outlook
• Knowledge of:
  • Production practices
  • Legislative regulations, business principles & practices related to the aluminium and beverage industry.   
  • Blue-chip organizations

Compensation & Benefits

• This position is eligible to be REMOTE in the U.S., preferably in the Great Lakes/West region OR  the Northeast/ Mid-Atlantic areas, with a home base within a 50-mile radius of a major airport, due to travel requirements (40-50%).
• Hiring Salary Range: $96,000 - $127,200  (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
•  Ball includes a comprehensive benefits structure, please visit our  career site and "Total Rewards" page to learn more.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates).

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
***  No agencies please. ***