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Manager, Strategic Accounts

Company:  Ball Corporation

Westminster, CO, US, 80021

Date:  Jun 14, 2024
Job Category:  Sales and Marketing
Req. ID:  36505

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 21,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.


Position Overview:


As the Manager, Strategic Accounts,  you’re a key member of the Strategic Accounts team, reporting to the Sr. Director, Key Accounts.    You will contribute to the success of Ball by working with the Strategic Account (SA) customers in alignment with Regional and Global Beverage strategy to deliver on customer needs and expectations, drive account revenue and profitability. 


Your Key Areas of Responsibilities Include: 


  • Coordinate Regional and Global resources to ensure customer needs are met through collaboration with internal functions such as Finance, Global Shared Services (GSS) , Marketing, Innovation, Sustainability, Customer Technical Services, Integrated Business Planning and Quality.
  • Manage account with P&L mindset, applying rigorous business and customer acumen and industry knowledge to near and long-term decision making.
  • Support development and execution of commercial strategy for the Strategic Account aligning Global with Regional strategy, including identifying and providing commercial insights for value growth (new business) & initiatives (current business).
  • Develop a deep understanding, through relationships and analytics of the Strategic Account customers’ business, markets, needs and expectations and Ball's competitive position.
  • Support strategic planning process by gathering market data and information on volumes and substrate mix, supporting major forecast and strategic plan assumptions (approach, volume,  pricing) and supporting the preparation, review, and presentation of internal and external commercial decks. Support communication of variances to operating plan (assumptions, pricing, volumes) and shifts in strategy appropriately throughout the organization. Work with the cross functional teams to deliver value secured within the contract (pricing architecture, commercial playbook).
  • Support customer bid process by helping formulate the offer through effective coordination across regions and functions to collate the required input/information for the bid. 
  • Support the approach for playbook process & overall contract value alignment, approval and negotiation grid (price, terms, volumes, mix, supply chain, etc.). Support the identification of opportunities and volumes to bid. Support the proposal, and internal approval process. Support the negotiation with customer, within guidance of the commercial committee. Support preparation of the contract.
  • Support customer communications through appropriate (management level) customer contacts with regional buying organizations, Co-packers/Bottlers (where applicable), and country organizations. Build/manage regional and local customer relationships and meetings. Address issues that are elevated to commercial disputes. Support the negotiation for settlement of claims (quality, obsolete inventory) and together with the regional and GBS teams support resolution of outstanding accounts receivables.
  • Work effectively in a matrixed organization and ensure collaboration between regional resources to meet the needs of the Strategic Account. Collaborate with Sustainability, Innovation and Marketing teams to develop value proposition for Strategic Account customers including supporting the development of strategy, interfacing with customers and working with internal stakeholders on customer needs and communications. Use in depth of knowledge of Key Accounts (KA’s) to support the creation of marketing items and presentation materials. Work to assure that the Ball can is the package of choice for customers.
  • To maximize value at customer, support the Strategic Account in leading and leveraging cross-functional teams as appropriate by setting expectations, following up, providing feedback and working toward removing barriers.


Minimum Education and Experiences:   


  • Bachelor’s degree required with a preference towards an advanced degree such as Master’s or higher.
  • 2 year(s) minimum job-related experience in packaging manufacturing. 
  • 3 year(s) minimum job related experience in Key Account Management and/or B2B Sales. 
  • Customer Relationship Management: 
    • Strategic Account/Sales management including strategic Customer Relationship Management (CRM)
    • Customer Focus, with strong influencing, problem solving, conflict management and analytical skills. Showing initiative and sound decision making
  • Finance and Analysis Skills: 
    • Financial acumen and negotiation
    • Analysing & interpreting data & making recommendations
  • Organizational: Operating in matrix organizations (internal & external)
  • Computer Proficiency: Microsoft Office : Excel (Pivot Tables, etc.) Word, PowerPoint and Outlook
  • Knowledge of:
    • Production practices.
    • Legislative regulations, business principles & practices related to the aluminium and beverage industry.   
    • Blue-chip organizations

 Compensation & Benefits


  • This position is eligible to be REMOTE in the U.S., preferably in the Northeast or Mid-Atlantic areas, with a home base within a 50-mile radius of a major airport, due to travel requirements (40-50%).
  • Hiring Salary Range: $93,100 - $142,140  (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
  • This role will be eligible to participate in the annual incentive compensation plan.
  • Ball includes a comprehensive benefits structure, please visit our career site and "Total Rewards" page to learn more.


Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.


When you join Ball you belong to a team of over 21,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.


Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.


Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.


Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
****No agencies please.****  


#LI-KR2  #LI-Remote 

Nearest Major Market: Denver

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