Manager, Retail Account Management

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Join us as we navigate this critical phase in our business, where your expertise and innovative ideas will be crucial in shaping the future as Ball explores various options to enable success. For more, see our Q3 earnings call release here and be a part of an exciting future! These positions may begin as positions at Ball, but are expected to transition to the new entity either at hire or soon thereafter as a part of this groundbreaking initiative.

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary Purpose of this Position: 

The Manager, Retail Account Management is responsible for driving distribution and velocity for the Ball Aluminum Cup within retail channel. You will build partnerships with customer category buying teams and brokers to grow volume via portfolio expansion and best-in-class 5P execution. This role will drive growth within high profile retail segments of business and focuses on delivering against committed targets. 

What will you be responsible for? 

• Delivers company revenue and profitability targets and leads Customer annual business plans to meet and exceed defined volume and revenue targets in retail customer portfolio (other Channels as needed).

• Serves as key point of contact in support of all related major activities and analyses for assigned account(s). 

• Responsible for assigned account(s), including analysis and research of historical trends, market trends, market capacity, and competitive environment to influence strategy development for channel/customers.

• Manages buyer relationships for assigned account(s), both directly and by managing broker contacts, to ensure account plans are executed to achieve targets; identifies growth opportunities by leveraging strong relationship and customer/market knowledge.

• Leads planning and execution of business development tactics in the Customer’s organization (Promotions, Features, Display, Digital/Ecommerce).

• Owns broker relationship to drive sales within broker responsibilities; holds broker contacts accountable for managing customer relationship, troubleshooting issues and escalates foreseen business challenges.

• Responsible detailed action plans for key retailers and distributors in Salesforce, including development and accountable for execution.

• Communicates the status of the business to Strategy & Marketing during weekly meetings.

• Manages internal and external communication with Ball Aluminum Cup colleagues/peers, brokers, and category buyers.

• Manages annual T&E budget and assigned trade according to company policy.

What are we looking for? 

• Minimum of a Bachelor’s Degree in Business, marketing, or related preferred

• Minimum of 3 years’ experience in commercial sales 

• Minimum of 2 years’ experience in managing retail customer relationships 

• 30% - 40% travel required

• Customer Relations:  

  • Account management experience in CPG category with major retailers.

  • Developing strong relationships with customers resulting in sales and partnership.

  • Planning and taking actions to win with retail customers.

  • Presenting value proposition and negotiating terms and conditions. 

• Knowledge of:  

  • Sales cycles in retail, planning, Selling Cycle Process (Prospecting, Preparation, Presentation, Closing, Execution). 

  • S&OP process.

  • Sales planning and operations.

  • Retail market and customer shopping behavior.

Compensation & Benefits:

• This role can be based remotely. 
• Hiring Salary Range: $ 96,000 - $137,180 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• [This role will be eligible to participate in the annual incentive compensation plan.]
• Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates). 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.

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