Functional Technical Analyst, Network

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary purpose of the position:

The Technical Analyst provides technical expertise and support in a specialized area of IT Services (i.e., Infrastructure, Applications or Security), and provides project and operational support within that area of expertise, while being closely aligned with and supporting the solution architects responsible for a project.  The Technical Analyst is responsible for studying business, functional and technical requirements and translating them into detailed design documents. In this role, the Technical Analyst is committed to providing technical inputs to Business Analysts during design and development, and supports the solution architects and consultants to plan and design solutions for projects.  The Technical Analyst performs hands-on development, and is accountable for technical deliverables.  Accountable for supporting the development of technical specifications, and participating in the delivery of complex, technical solutions to business needs.

Essential Responsible Areas:

• Design, deliver, administer and support complex environments including Cisco Networking Products (Wireless Security, Routers, Switches, Voice), Catalyst SD-WAN and related datacenter and branch office hardware infrastructure technologies.
• Design and implement monitoring, capacity and configuration management of complex technologies, ensuring acceptable performance and adherence to all defined service level agreements.
• Administer complex network infrastructure in a large corporate environment with global locations and 15k+ user base.
• Perform all duties within ITIL best practices guidelines for Incident, Change, Request, and Problem.
• Adhere to all security best practices, and governance and compliance laws such as HIPAA, SOX, GDPR, etc.
• Defines detailed specifications, in compliance with the operations architecture (which include infrastructure and security), to solve complex, business problems.
• Adhere to all security best practices, and governance and compliance laws such as HIPAA, SOX, GDPR, etc.
• Collaborate with internal customers to elicit their business concerns and translate them into system development requirements; define internal customer needs and required functionality early in the system development cycle.
• Participate in planning initiatives, feasibility studies, cost/benefit analyses, new systems design, detailed project workplan and effort development, and implementation timelines.
• Participate in planning initiatives for system testing and configuration.
• Provide input for the development of detailed project workplans and effort estimates for solution development.
• Design systems test requirements to ensure fail-safe integration of the solution into the production system.
• Support defect escalation and identification of root cause.
• Communicate technical requirements in enough detail to IT stakeholders across domains, and conversely communicate technical solutions to BAs in non-technical terminology.
• Assists with application maintenance by analyzing, monitoring, and correcting complex software defects. 
• Participates in efforts to resolve production-based technical issues.

Position Requirement & competencies:

• Broad training in a related field usually acquired through college. Bachelor’s degree in a relevant field preferred. BA/BS in Computer Science, Engineering, or related field or an equivalent combination of education and/or experience.
• Job related experience for 2-5 years minimum.
• Experience with analysis level tools for: activity diagrams, use cases, business rules, and system level features.
• Expertise in various software development methodologies, e.g., XP, iterative.
• Good presentation and communication skills, with the ability to translate and clearly formulate technical issues for technical and non-technical stakeholders.
• Technical development experience, with knowledge of associated tools, and software development lifecycle experience.

Compensation & Benefits:

• Hybrid On-Site Work Environment: Based in Colorado, this position requires regular in-person engagement by working on-site for three (3) or more days per work week (with core collaboration days of Tuesday, Wednesday and Thursday). [Travel and local commute between Ball locations and other possible non-Ball locations may be required.]
• Hiring Salary Range: $75,400 - $105,290 (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
• This role will be eligible to participate in the annual incentive compensation plan.
• Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.

When submitting your application to Ball, we encourage you to emphasize your skills, experience, and qualifications that align with the role. Under Colorado, California, Connecticut, Minnesota, and Pennsylvania law, you have the right to exclude or redact age-related details—such as your date of birth, school attendance dates, or graduation dates—from your resume, cover letter, CV, or other supporting documents (e.g., transcripts, certificates). 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.

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