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Regional Director Operations

Company:  Ball Corporation

Sherbrooke, Quebec, CA, J1K 1B8

Date:  Jan 16, 2022
Job Category:  Manufacturing/ Operations
Req. ID:  14494

Do you want to work for a world-leading manufacturer who strives to build a better future through sustainability and innovation? Are you looking for a new challenge in a stable, fast-growing sector?


Join us, and build your career by helping us build the future.


We are a global leader in sustainable products with more than 21,000 team members worldwide. From infinitely recyclable aluminum cans, cups, and aerosol bottles, to aerospace solutions that enable our customers to have a deeper understanding of our planet and the universe. We produce all these incredible things with one unique purpose: crafting a better community, a better society, a better world.


Moreover, each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. And everyone at Ball is an everyday champion, making a difference by doing what we love.


We lead with our heads and our hearts and combine innovative thinking with a spirit of resiliency that keeps us moving forward in a relentless pursuit of new ways to make life, and the world, better. Whether we’re developing packaging that’s infinitely recyclable or aerospace innovations. Because what we create may change, but what we will always make is a difference.




  • Member of BAT leadership team fully accountable for the manufacturing operations function including EHS and Quality across all BAT manufacturing plants globally.
  • To provide leadership and direction to the global manufacturing group - direct management of the three BAT plants in Canada, US and France.
  • Responsible for building capability, talent and knowledge base within the functional area
  • Directly accountable for the EHS, quality and manufacturing performance targets and KPI’s.
  • Responsible for developing strategic objectives, policies and programs and ensure appropriate focus on the balanced scorecard and the full delivery of customers’ requirements.
  • Accountable for the cost optimization and management of the capital budgets. Allocate in accordance with the overall strategy and targets.
  • Maintain close working relationship with colleagues across the business. Ability to engage, manage and share resource whilst establishing an independent platform.




  • Reporting to the General Manager this role covers all aspects of manufacturing operations management for  the plants of the BAT group.
  • Leads the plant management teams and ensures implementation of the bigger strategic picture aligned with all relevant stakeholders in across the Division/Corporation.
  • Provides leadership, motivation, direction and sharing of information to develop understanding in the manufacturing operations team.
  • Achieves the targets for operational performance, quality improvements and EHS KPI's.
  • Ensures support and commitment within plant network to the Ball’s Integrated Management System, as well as the associated Quality, Environmental, and Health & Safety Systems (ISO 9001, 14001, 22001, 45001 and other relevant requirements).
  • Using the latest Lean and Six Sigma manufacturing techniques, creates an empowered culture to achieve continuous improvement and cost reduction.
  • Leads operations within budgetary commitments. Reviews and approves budgets and is responsible and accountable for ensuring Plant/Operations Managers manage plant cost.
  • Interfaces with other functional areas and product groups in a matrix environment, to ensure complete integration of operational activities within the overall business operating goals and parameters.
  • Leads operations by guiding and directing activities consistent with established strategy, goals, objectives and policies.
  • Actively designs and exploits systems and best practice globally and cooperates closely with other manufacturing functions within the division and across Corporation to ensure the exchange of best practices and realize synergies.
  • Ensures a continuous growing competitive advantage through execution capabilities and cost leadership.
  • Determine the manufacturing footprint against sales forecast, to play an active part in the capital investment in plants and to drive investment through to fruition and to share best practice on key areas (such as Health and Safety, electricity usage) and implement where applicable.
  • Plans, continuously optimizes and reports on resource investments.
  • Builds and manages a high performance teams with focus on operational excellence and a constructive and positive mind set. Provides leadership in continuous improvement activities to enable scalability to achieve goals.
  • Recruits, retains and continuously develops the best operations teams in the local market to contribute to the overall talent pool for Ball.
  • Develops skills and abilities of the team members through leadership and development and structured performance management and personal development planning, to contribute to the overall succession plan for Ball.
  • Establishes team behavior of integrity, capability & results.
  • Ensures effective and efficient knowledge management systems are maintained to guarantee the continuity of the operations and optimize the induction and training programs.
  • Uses Quality Management tools and techniques to implement, monitor, analyze and influence performance towards contract and budgetary requirements with Plant/Operations Managers.
  • Conducts regular planned and documented meetings with relevant Plant/Operations Managers to discuss performance issues, strategies and general issues related to the individual site and volumes.
  • Complies with all internal and external execution, financial, legal, information protection and business conduct rules & guidelines.
  • Supports the Division innovation strategy and ensures its efficient implementation.
  • Communicates and takes responsibility for achievement of Key Performance Indicators as laid out in the balanced scorecard.
  • Continues to promote externally the positive contribution that Ball makes to sustainability.
  • Role models the Leadership behaviors (ICA) and core values expected of leaders within Ball.



  • Degree educated in Technical or Business Studies discipline or equivalent together with Masters in Manufacturing Science or MBA (preferred)
  • Experience of multi-site management, ideally across cultures.
  • A manufacturing background preferably in metal processing, metal casting and/or high volume continuous process
  • Successful track record in people management
  • Experience in handling industrial and employee relations issues
  • Good understanding of modern lean manufacture technique - SMED, 5S, Value Stream Mapping, Structured Problem Solving, TPM/OEE
  • Proven record of achievement
  • Strong problem solving / total quality skills
  • Proven ability to work in a multi-cultural environment
  • A leadership and management style heavily orientated to training and coaching
  • Good computer skills – ability to manage via computerized data
  • Strong analytical skills and ability to see the bigger picture
  • A high level of initiative, concentrating on the future needs and opportunities of the business
  • Strongly results orientated - seeks to exceed objectives, taking calculated risks when necessary and using the collective initiative of the team to optimize results.
  • Focuses on the needs and expectations of the customer both internal and external, seeing the creation of strong long-term relationships as a fundamental route to success.
  • Open-minded and innovative - actively seeks out best practice, always willing to challenge the paradigms.
  • A strong leader who sets an example for the team and focuses their efforts on the achievement of stretch targets.
  • A clear communicator who is willing to share information to facilitate decision-making
  • Proficient at steering large capital investment projects upwards of £10m.
  • Manage cross functionally meeting tight deadlines without compromising safety, quality and cost control.
  • Fluent English both written and oral
  • Proficient knowledge of French language is a significant advantage


Compensation & Benefits

  • Hiring Salary Range: (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
  • Other Compensation: This role will be eligible to participate in the annual incentive compensation plan.
  • Regular Full-Time Salaried and Hourly positions: Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.


Ball Corporation has been made aware of reports involving fraudulent job offers. These often appear legitimate, but Ball does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview (In person or via WebEx).  All email correspondence from Ball Corporation ends in “” Please also be advised that Ball will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.  If you have questions about any open positions at Ball, please visit our careers website at


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Equal Opportunity Employer

Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veteran


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