Analyst, Learning Management (Mid level) - São José dos Campos/SP

This position will be posted for a minimum of 3 days and will remain open until filled or adjusted based on the volume of applicants.

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary Purpose

The Analyst, Learning Management System is responsible for overseeing training activities, curricula, training assignments, and other learning components within the corporate Learning Management System (LMS). This role is on  the Global Learning and Leadership Development team and collborates with other corporate stakeholders to provide guidance on the optimal design, configuration, and assignment of learning experiences within the LMS to support enterprise learning strategies.

Responsibilities: 

• Serves as the Global Learning Management System (LMS) Administration Super User, providing expert-level system oversight, configuration support, and governance for the corporate Learning Management System.
• Manages LMS content in accordance with standards and guidelines established by the Global Learning & Leadership Development team, ensuring accuracy, consistency, and scalability.
• Maintains a strong working knowledge of SAP SuccessFactors to effectively leverage system capabilities in support of Ball Academy learning initiatives.
• Creates and administers training activities within the LMS, including scheduled instructor-led training, required documents, uploaded learning content (e.g., SCORM files), and other supported learning activity types.
• Collaborates with the Global Learning & Leadership Development team and other key stakeholders to maintain, update, and continuously improve LMS content.
• Partners with content owners to determine job- and employee-level training alignment, including defining and administering curricula, training assignments, and opportunities to leverage automated enrollment rules.
• Provides functional LMS customer support to users as needed, troubleshooting issues and guiding users on system functionality and learning assignments.
• Partners with HR IT and acts as a liaison with SAP SuccessFactors to escalate system issues, submit enhancement requests, and support testing of system updates prior to production deployment.
• Administers LMS measurement and reporting in alignment with established guidelines to support learning effectiveness, compliance, and business insights.

Requirements

Mandatory

• Complete degree, preference Computer Information Systems, Human Resources, Learning and Development;
• Minimum of 3 years’ experience doing Learning Management Systems administration
• Working with Learning Management Systems, including hands-on experience administering and optimizing LMS platform, experience with SAP SuccessFactors Learning preferred.
• Intermediate Pacote Office
• Advanced English

Desirable

Skills

• Partnering with business, IT, and HR stakeholders to deliver learning solutions that support organizational priorities and enterprise learning strategies.
• Driving results through relationships, leading by influence rather than authority to align stakeholders, guide decision-making, and achieve shared outcomes.
• Solving complex challenges with a strong sense of urgency, high energy, and enthusiasm, while maintaining focus on quality, accuracy, and user experience.

Knowledge

• Vendor management, including supporting vendor relationships, coordinating issue
• Developing and delivering multi mode communications that effectively convey information and recommendations while addressing the unique needs of diverse audiences, including business, technical, and HR partners.
• Managing ambiguity, with the ability to operate effectively when priorities, requirements, or paths forward are not fully defined, while maintaining momentum and sound judgment.

Additional Information

• Location: São José dos Campos/SP (GBS) or Remote
• Hybrid On-Site Work Environment: Preference, this position requires regular in-person engagement by working on-site for three (3)days per work week (with core collaboration days of Tuesday, Wednesday and Thursday) or 100% remote.
• Schedule: 8:00 AM to 17:00 PM 

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic. 

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world. Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.

Job Grade: Global Grade 9