ServiceNow Developer

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Primary Purpose of this Position:
We are seeking a highly skilled ServiceNow Developer to join our team and support the design, development, and implementation of solutions across the SPM (Strategic Portfolio Management), ITSM (IT Service Management), and HRSD (Human Resources Service Delivery) modules.

This role will play a key part in our ServiceNow transformation initiatives, working closely with process owners, functional teams, and business stakeholders to ensure scalable and effective solutions are delivered.

What will you be responsible for?

• Design, develop, and maintain solutions in ServiceNow across SPM, ITSM, and HRSD modules.
• Customize and configure workflows, business rules, client scripts, UI policies, and integrations.
• Maintain system integrity and performance through best practices and adherence to ServiceNow development standards.
• Create and maintain technical documentation for configurations, customizations, and procedures.
• Participate in code reviews, unit testing, and user acceptance testing.
• Support upgrades, patches, and deployments across various ServiceNow environments.

What are we looking for?

• Proven experience as a ServiceNow Developer with hands-on development in SPM, ITSM, and HRSD.
• Strong knowledge of ServiceNow architecture and development tools.
• Proficiency in JavaScript, Glide API, and ServiceNow scripting.
• Experience with Flow Designer, IntegrationHub, and REST/SOAP integrations.
• Strong problem-solving skills and ability to work independently or in a team.

Preferred Qualifications:

• ServiceNow Certified System Administrator (CSA) or higher certifications (CIS – ITSM, HRSD, SPM).
• Experience with Performance Analytics, Virtual Agent, or custom applications.
• Understanding of ITIL processes and frameworks.

Ball Corporation is proud to be an Equal Opportunity Employer. We actively encourage applications from everybody. All qualified job applicants will receive consideration without regard to race, color, religion, creed, national origin, aboriginality, genetic information, ancestry, marital status, sex, sexual orientation, gender identity or expression, physical or mental disability, pregnancy, veteran status, age, political affiliation or any other non-merit characteristic.

When you join Ball you belong to a team of over 21,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging.

Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
No agencies please.