Manager, International Benefits

Further your career at Ball, a world leader in manufacturing sustainable aluminum packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Primary Purpose of this Position:
This role is responsible for the effective administration, compliance, and execution oversight of international employee benefits and recognition programs, including health and life insurance programs, disability, wellness, ancillary prerequisites and other benefits related programs. The Manager leads a team of specialists and coordinates with internal stakeholders, vendors, and legal/compliance teams to ensure that all benefit operations are aligned with company policy, regulatory requirements, and employee needs. This role plays a key part in driving continual process improvements, employee experience enhancements, and harmonization of benefits practices throughout the organization.

What will you be responsible for?

• Overseeing Benefits and Recognition Procedures: Managing day to day tasks and annual benefits processes, projects and renewals, including the development and implementation of Benefit and Recognition systems and providing a high level of structure and organization within the department.
• Managing Staff: Hiring, training, and managing daily workflows of specialists and completing performance enablement reviews bi-monthly, monitoring goal setting and ongoing progress, coordinating regular team meetings. Ensuring backup coverage when staff leaves of absence or vacations occur. 
• Ensuring Compliance: Ensuring benefits practices and policies comply with relevant laws and regulations and audits.
• Coordinating with Other Departments: Collaborating with Total Rewards COE, HR, Payroll, Communications, Audit and Finance teams to ensure coordinated day to day administration execution and support.
• Resolving Complex Issues: Addressing and resolving eligibility, file feed, errors, vendor claim issues and other system related errors or discrepancies. Respond to escalations and resolve complex employee issues with professionalism and discretion. 
• Monitoring and tracking SLAs with vendors and setting internal standards for administration services for employees and other stakeholders.
• Risk Management: Identify and mitigate risks associated with vendor relationships, including financial, operational, and compliance risks; leads prospective or active mergers & acquisitions from area of accountability, providing leadership on integration or related activity.
• Communication and Collaboration: Maintain open and frequent communication with vendors to address issues promptly and foster strong relationships
• Compliance Management and Tracking: Ensure vendors and Benefits team comply with SOX and Ball’s internal controls policies. Ensure robust internal controls are followed and evidenced. This includes verifying adherence to financial reporting standards, maintaining accurate records, and following established policies and regulations to mitigate risks and ensure transparency.
• Continuous Improvement: Regularly review and improve vendor management processes to enhance efficiency and effectiveness and attend vendor meetings on a regular basis. Use data to evaluate program effectiveness and recommend enhancements

What we are looking for: (Position Requirements)

• Completed Bachelor's Degree
• Advanced knowledge of International Benefits and compliance regulations
• Proficient in international benefit plan designs, vendor management, and renewal processes
• Excel and data analysis skills; working knowledge of HRIS platforms (e.g., SAP)
• Ability to manage multiple projects simultaneously under strict deadlines and work effectively under pressure
• Solves complex problems, works independently, receives minimal guidance
• May lead projects or project steps within a broader project or may have accountability for on-going activities or objectives
• Highly proficient analytical, interpersonal, organizational and project management skills
• Handle sensitive and proprietary information with confidentiality
• Lead and manage organizational change, ensuring smooth transitions and minimal disruption.
• Excellent written and verbal communication skills
• Strong coaching, mentoring, and team development abilities
• Experience presenting to senior stakeholders and cross-functional teams
• Experience leading projects, programs, initiatives, or teams across complex environments.    
• Experience administering and implementing international benefit programs required
• Demonstrated success in process improvement, compliance oversight, and vendor management
• Experience in a multinational or matrixed organization preferred

Language Required:

Minimum Advanced level of English

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation.

When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminum cans, cups to aerosol bottles that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.