Senior Manager, Strategic Accounts - Europe

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview:

The Senior Global Key Account Manager drives volume, price and value across the full customer portfolio for specific Global customer/s, and develops new sales opportunities in order to grow sales revenues and contribute to margin and profitability increase. This is a critical position responsible for 25% of the business of the region and handling extra complexity given the global set up of one of the key clients.

Key responsibilities include:

• Develops a deep understanding of customers' business in Europe, markets, brands' portfolio and strategy, needs and expectations and Ball's competitive position. 
• Achieves or exceeds sales targets in Europe, as per identified sales strategy and budget directives 
• Owns day-to-day business management (forecast, orders, payments etc) and customer relationship. Ensures quick resolution of issues to improve effectiveness and customer satisfaction. Escalates as needed.
• Supports Director GKA in the development of the global strategy and the development and execution of the joint business plans. 
• Owns forecasting and reporting. Provides guidance to production planning through analysis of forecast data for her/his accounts. Communicates variances to plan (assumptions, pricing, volumes) and shifts in strategy appropriately, in alignment with the Director GKA
• Coordinates and communicates with various departments, included but not limited to Sales, Manufacturing, Marketing, Customer Service, etc. in order to support customer first objectives. Gather & communicate market intelligence. 
• Detects opportunities and promotes Ball's capabilities to grow the business through innovation, sustainability, expanded portfolio 
• Supports pricing strategy. Identifies opportunities to improve margin.

What are we looking for?

• Minimum of 5 years’ experience in key account management, with 3 years’ experience in the Packaging industry
• Demonstrated skill in sales and day-to-day negotiation
• Experience of account planning and complexity management
• Customer focus, influencing, problem solving, conflict management and analytical skills.
• Successfully developing customer relationships (interpersonal and communication skills)
• Teamwork, abiity to prioritise and attention to detail
• Working knowledge of industry and products
• Fluent in both written and spoken English, German highly desirable

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation.
When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.
Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
 

No agencies please.