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GBS Business Analyst C2C

Company:  Ball Corporation

Queretaro, MX, 76120

Date:  Jun 1, 2022
Job Category:  Finance
Req. ID:  18567

Do you want to work for a world-leading manufacturer who strives to build a better future through sustainability and innovation? Are you looking for a new challenge in a stable, fast-growing sector?


Join us, and build your career by helping us build the future.


We are a global leader in sustainable products with more than 21,000 team members worldwide. From infinitely recyclable aluminum cans, cups, and aerosol bottles, to aerospace solutions that enable our customers to have a deeper understanding of our planet and the universe. We produce all these incredible things with one unique purpose: crafting a better community, a better society, a better world.


Moreover, each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. And everyone at Ball is an everyday champion, making a difference by doing what we love.


We lead with our heads and our hearts and combine innovative thinking with a spirit of resiliency that keeps us moving forward in a relentless pursuit of new ways to make life, and the world, better. Whether we’re developing packaging that’s infinitely recyclable or aerospace innovations. Because what we create may change, but what we will always make is a difference.



Primary Purpose of the Position

The business analyst role serves to help guide GBS business in improving end-to-end business processes and systems by creating detailed business analysis, outlining problems, and identifying opportunities and solutions. The role is responsible for successful delivery of Source to Pay (S2P) or Customer to Cash (C2C) solutions and the functional maintenance of the enabling ERP application.


Essential Responsible Areas:

  • Participate in  production support and enhancement activities and act as a liaison with business process owners to validate requirements for changes to processes and recommend ERP related best practices
  • Participate in user sessions for requirements gathering, analysis, documentation, configuration, unit testing, and UAT
  • Act as a functional subject matter expert of the Source to Pay process; including supplier on-boarding, purchase requisitioning, sourcing, and contracts, and payables
  • Create Business Requirements Documents (BRDs) for the development of reports, forms, configurations, interfaces, and enhancements in S2P areas
  • Manage and coordinate changes and unit and regression testing with integration partners
  • Collaborate with other functional and technical teams on business needs, information, applications, and long term plans while helping to ensure integration with strategic plans
  • Generate test scenarios and scripts, perform unit testing, and coordinate user acceptance testing to resolve and close defects
  • Develop work instructions and job aids for end user training
  • Manage business process mapping, process re-engineering and gap analysis. Recommend opportunities for streamlining, consolidating and optimizing processes
  • Assist with solution strategies for business requirements, enhancement requests and defect fixes.  Identify, develop and deliver business and technical solutions
  • Provide application expertise and support strategic initiatives aimed at enhancing productivity, and delivering process efficiencies
  • Work independently while managing multiple priorities in a global environment; interacting with and influencing business partners at all levels
  • Support the development of standardized/centralized analytical reporting
  • Support the identification, prioritization, and implementation of new platform and process capabilities
  • Support change management and training relative to new processes or platforms; coordinate user testing and acceptance
  • Establish and maintain effective work relationships within the department, the division, the group, and the company. Includes ability to handle stress and to interact with others so as to establish and maintain a positive and productive work environment and minimize personal conflicts


Department Specific Responsible Areas:  

·         Experience with Commercial implementation preferred

·         Hands on experience in configuring, testing and implementing Customer Management solutions

·         SAP/ JDE experience


Position Requirement & Competencies:

  • Bachelor’s degree required; Master’s degree a plus
  • Job related experience for 5 years minimum
  • Proven ability to work with cross functional teams in a matrixed organization
  • Proven ability to facilitate knowledge transfer and translate complex technical issues into compelling business benefits
  • Strong skills in communication across job levels and cultures, consulting, solutioning
  • Strong customer facing skills, ability to influence and motivate internal/externals teams and vendor partners
  • Strong attention to detail and high quality of work output
  • Ability to effectively prioritize and execute tasks while under pressure
  • Must be able to handle sensitive related and proprietary information in a confidential manner
  • Proficiency writing functional requirements specifications and bridging the gap between business and technical groups
  • Must follow company policies, procedures, practices, and standards of conduct as outlined in the Ball Corporation manuals
  • Must maintain professional competence, ethical integrity, knowledge, and skills
  • Business Insight: Has an in depth understanding of the organization’s goals and objectives
  • Customer Focus:  Builds strong relationships to deliver customer centric solutions
  • Collaborates: Facilitates open dialog and works collaboratively across the organization
  • Cultivate Innovation: Pays attention to business needs and comes up with new ideas, improvements that bring value


Compensation & Benefits

  • Hiring Salary Range: $ xxx,xxx- xxx,xxx (Salary to be determined by the applicant’s education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.)
  • Other Compensation:   This role will be eligible to participate in the annual incentive compensation plan.
  • Regular Full-Time Salaried and Hourly positions: Ball includes a comprehensive benefits structure, Go to our career site and click "Total Rewards" to learn more.


Ball Corporation has been made aware of reports involving fraudulent job offers. These often appear legitimate, but Ball does not make job offers until after a candidate has submitted a job application and has participated in a face-to-face interview (In person or via WebEx).  All email correspondence from Ball Corporation ends in “” Please also be advised that Ball will never request payment or require candidates to deposit a check during the recruitment and onboarding processes.  If you have questions about any open positions at Ball, please visit our careers website at


If you have applied to a position and have been asked for personal information through LinkedIn, please notify LinkedIn directly.


Equal Opportunity Employer

Minority, Female, Disabled, Lesbian, Gay, Bi-sexual, Transgender and Veterans

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