Supply Chain Analyst - Customer Support (Fixed-term Contract)

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview:
You role will be to ensure all data is updated in line with daily operational agility and tactical business evolution.

Key responsibilities include:

•    Maintain databases and perform updates as necessary to ensure data accuracy (Master Data EUROPE).
•    Play a key role in the data governance process.
•    Continuously review and update validity of all data item details to current customer operations by working closely with central and local teams.
•    Work with business requirements to identify and understand source data systems and identify resolutions to data issues.
•    Maintain and update the list of the KPIs for the PHC Supply Chain organization: Sustainability (ASI Mass Balance, LOW C Mass Balance, %RC,%PCR) and OTIF, stock, Changeover, Forecast accuracy.
•    Actively Support the PHC planning team by updating weekly and monthly customer report (allocation and capacity) and Sales report at different level.
•    Proactively participate or lead Customer process synchronization activities and projects across EMEA. Map processes and suggest improvements where possible.
•    Support plant reporting in case of demanding customer / internal requests

What are we looking for?

•    Minimum of 2 years of experience as a customer service specialist/representative.
•    Minimum of 2 years experience in data analytics.
•    Working knowledge of Microsoft Office products (Excel is essential).
•    Working knowledge of SAP is desirable.
•    Working knowledge of demand planning and logistics.
•    Demonstrated skills in data analytics, communication, organization, and agility.
•    Fluency in English.

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Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
 

No agencies please.