Supply Chain Analyst - Customer Support (FTC)

Further your career at Ball, a world leader in manufacturing sustainable aluminium packaging. Achieve extraordinary things when you join our team, and make a difference in your professional development, the community, and around the globe!

Ball is thrilled to receive Newsweek's 2023 Top 100 Global Most Loved Workplace award! As a sustainable product leader, we have over 16,000 global team members. From endlessly recyclable aluminum cans, and cups, to aerosol bottles, our goal is to contribute to a better community, society, and world.

Position overview:
You role will be to ensure all data is updated in line with daily operational agility and tactical business evolution.

Key responsibilities include:

•    Maintain databases and perform updates as necessary to ensure data accuracy (Master Data EUROPE).
•    Play a key role in the data governance process.
•    Continuously review and update validity of all data item details to current customer operations by working closely with central and local teams.
•    Work with business requirements to identify and understand source data systems and identify resolutions to data issues.
•    Maintain and update the list of the KPIs for the PHC Supply Chain organization: Sustainability (ASI Mass Balance, LOW C Mass Balance, %RC,%PCR) and OTIF, stock, Changeover, Forecast accuracy.
•    Actively Support the PHC planning team by updating weekly and monthly customer report (allocation and capacity) and Sales report at different level.
•    Proactively participate or lead Customer process synchronization activities and projects across EMEA. Map processes and suggest improvements where possible.
•    Support plant reporting in case of demanding customer / internal requests

What are we looking for?

•    Minimum of 2 years of experience as a customer service specialist/representative.
•    Minimum of 2 years experience in data analytics.
•    Working knowledge of Microsoft Office products (Excel is essential).
•    Working knowledge of SAP is desirable.
•    Working knowledge of demand planning and logistics.
•    Demonstrated skills in data analytics, communication, organization, and agility.
•    Fluency in English.

Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation. When you join Ball you belong to a team of over 16,000 members worldwide. Our products range from infinitely recyclable aluminium cans, cups to aerosol bottles solutions that enable our customers to contribute to a better world.

Each of us has a deep commitment to diversity and inclusion which is the foundation of our culture of belonging. Everyone at Ball is making a difference by doing what we love. Because what we create may change, but what we will always make is a difference.

Please note the advertised job title might vary from the job title on the contract due to local job title structure and global HR systems.
 

No agencies please.