Quality Manager

Your Opportunity to Make an Impact

At Ball, every role contributes to something bigger. Learn how this opportunity will allow you to grow your career while making a lasting impact on our business, our communities, and our planet: 

As the Quality Manager, you will play a critical role in leading the plant quality function and ensuring products consistently meet customer, regulatory, and corporate standards. You will be a key member of the plant leadership team, driving quality culture, food safety, compliance, and continuous improvement while supporting operational excellence across the site. 

How You'll Make a Difference

The responsibilities below represent more than daily tasks. They are opportunities to make a difference, collaborate with talented colleagues, and contribute to meaningful outcomes: 

• Lead the plant quality function and support achievement of departmental business objectives while ensuring compliance with quality, hygiene, product safety, environmental, and occupational health and safety requirements. 

• Coordinate daily department activities to optimize resources and ensure finished products meet established quality standards and specifications. 

• Maintain and enhance management systems, procedures, and resources required to achieve quality objectives in both routine and emergency situations. 

• Manage customer complaints by ensuring timely resolution, root cause analysis, corrective actions, and prevention of recurrence. 

• Coordinate audits, assessments, and certification activities related to ISO 9001, ISO 14001, ISO 45001, and FSSC 22000 standards. 

• Oversee statistical analysis, quality data collection, and process monitoring to support informed decision-making and continuous improvement. 

• Identify process weaknesses, implement corrective actions, and lead initiatives to improve safety, quality, performance, and reliability. 

• Maintain supplier quality relationships and oversee the introduction of new or modified raw materials into the production process. 

• Lead the HACCP, Hygiene, Food Safety, and Food Defense programs, including training, verification activities, internal audits, and management reporting. 

• Support Lean Manufacturing and Business Excellence initiatives to reduce errors, improve processes, and enhance operational performance. 

What Helps You Thrive in This Role:

We're looking for curious minds, collaborative spirits, and motivated professionals ready to make an impact. Here are the skills and experiences that will help you succeed in this role: 

• Degree in Engineering or a related technical discipline; postgraduate qualifications are an advantage. 

• Experience working with quality, environmental, and food safety management systems, including ISO standards. 

• Strong background in high-speed, high-volume manufacturing environments. 

• Proven leadership experience with a demonstrated ability to develop teams and deliver results. 

• Knowledge of Lean Manufacturing and quality improvement tools such as SMED, Kaizen, 5S, TPM/OEE, SPC, and Six Sigma. 

• Strong analytical, problem-solving, and continuous improvement capabilities. 

• Excellent communication and stakeholder management skills, including experience working with customers, suppliers, and regulatory bodies. 

• Strong computer literacy and ability to manage quality systems and data. 

• Fluency in English.