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Technical Specialist Associate - Lab & Support Equipment

Company:  Ball Aerospace

Albuquerque, NM, US, 87106

Date:  Jan 14, 2023
Job Category:  Engineering/ Technical
Req. ID:  24852

Ball Aerospace is powered by endlessly curious people with an unwavering mission focus. We pioneer discoveries that enable our customers to perform beyond expectation and protect what matters most. We create innovative space solutions, enable more accurate weather forecasts, drive insightful observations of our planet, deliver actionable data and intelligence, and ensure those who defend our freedom go forward bravely and return home safely.


At our core, we're passionate, committed people who believe together we can achieve extraordinary things. We work collaboratively with each other, our customers and partners to solve the world's greatest challenges. That means listening to one another, providing feedback and partnering across all levels. We value our inclusive culture where everyone is heard equally and creativity thrives. Each team member is fully invested in our mission and we bring an energy to work every day that propels our business and motivates us all to Go Beyond.®


For more information, visit Ball Aerospace Career Site or connect with us on LinkedIn, Facebook, Twitter or Instagram.


The Advanced Technology & Information Solutions Strategic Business Unit provides scientific, engineering and other experts that work with our customers to solve their hardest problems and advance state-of-the-art technology. Our data solutions professionals deliver enterprise processing, analytics, exploitation and management, as well as information technology hardware that provide actionable information for warfighters and decision makers. In addition, our subject matter experts provide world-class technology and operational insight that help organizations advance the boundaries of knowledge and accomplish their missions. 


Ball Aerospace’s Albuquerque, New Mexico office is a key provider of science and technology services to the Air Force Research Laboratory and other government research and development organizations. Our multi-discipline staff provides a broad range of scientific and engineering services, including: technology development; diagnostic development; highly-controlled laboratory measurements; field experiments and demonstrations; technology assessments; modeling and simulations; and analyses. We are seeking additional qualified professionals to join our science and technology-oriented organization.


Go to and learn more about Ball Aerospace in Albuquerque, New Mexico.


Technical Specialist Associate – Equipment Reliability


Serve as the principal technician for overseeing serviceability of all assigned electronic lab and machine shop equipment. Perform complex functions related to inspection, troubleshooting, maintenance, and sustainment of laboratory equipment and tools supporting engineering and manufacturing. Requires advanced application of both technical theory and practical knowledge involving electronics test equipment, electronics surface mount technology (SMT) assembly/inspection/test equipment, Fused Deposition Modeling (FDM) equipment, and machine shop equipment (water jet, CNC machines, milling machines, lathes). Duties are typically more responsibility oriented (versus daily task oriented), performed with little to no oversight or prioritization by a higher authority, sophisticated and unique in nature, and vary greatly in breadth and depth of content during day-to-day operations.


What You’ll Do:


  • Design, test, and troubleshoot laboratory equipment, precision instruments, and/or mechanisms, for research & development projects.
  • Schedule, perform and document periodic preventative equipment maintenance.
  • Maintain, troubleshoot, and repair equipment; report equipment issues, statuses, and corrective action plans to management.
  • Prioritize emergency repair conflicts with the scheduling and production teams.
  • Coordinate commercial service visits to facilitate access, facility access and escort while in client premises.
  • Track and monitor calibrated equipment; coordinate with appropriate service provider for test inspection, calibration, and repair.
  • Periodically inspect, test and document Electrostatic Discharge (ESD) support equipment, ionizers and humidity measurement systems.
  • Maintain equipment inventory and historical documentation, required logs, records, and reports in accordance with Ball Aerospace policies/procedures and government regulations.
  • Provide Subject Matter Expert (SME) support for tool/equipment inventory control utilizing Soaring Software’s TCMAX Asset Management Suite.
  • Liaison between RDTE team and client’s IT department; initiating, monitoring and coordinating equipment-related IT issues.
  • Maintain inventory of commercial software to include: installation location, license assignments, license expirations, installed version and upgrade/update availability.
  • Review and accurately interpret schematics, drawings, specifications, and procedures for completeness and compliance to contract requirements.
  • Contribute to written and oral proposals and design reviews, internal review boards, specifications, work standards, and business processes.
  • Provide advanced instruction and training on specialized procedures and techniques to other employees, and may develop processes and procedures essential to departmental compliance.
  • Maintain a company purchase card in accordance with Ball Aerospace policies and processes to rapidly procure commercial-of-the shelf items supporting labratory and machine shop operations.
  • Assist Environmental, Health and Safety (EHS) personnel with X-Ray radiation survey management.
  • Support lab HAZAMAT Initial Accumulation Point (IAP) managers with inventory, inspections, new authorization documentation, shelf-life monitoring, and HAZWASTE turn-in.
  • Make continuous improvement suggestions, participate and lead projects in area of responsibility.
  • Effective communications and regular interaction with higher-level management, customers, and internal and external auditors.
  • Plan and commit resources, coordinate and lead the work of lower-level employees to assure task completion.
  • Maintain a regular and predictable work schedule.
  • Establish and maintain effective working relationships within the department, the Strategic Business Units, Strategic Capabilities Units and the Company. Interact appropriately with others in order to maintain a positive and productive work environment.
  • Perform other duties as necessary.


What You’ll Need:


  • High School diploma or equivalent plus 10 years or more related experience or a related 2-year technical degree and 8 years or more related experience.
  • Each higher-level related degree, i.e., Bachelor’s or Master’s, may substitute for two years of related experience. Degree must be from a university, college, or school which is accredited by an agency recognized by the US Secretary of Education, US Department of Education.


Full-Time On-Site Work Environment: This position requires regular in-person engagement by working on-site full-time. Travel and local commute between Ball campuses and other possible non-Ball locations may be required.


Working Conditions:


  • Ball Aerospace is a drug-free workplace, which is imperative to the health and safety of all employees and is required as a condition of receiving contracts from federal agencies. Please remember that regardless of the legalization of marijuana in Colorado and other states, possession and use continues to be illegal under the federal Controlled Substances Act. This includes the use of some CBD products. A post-offer, pre-employment drug test is a condition of employment. 
  • Work is performed in an office environment, laboratory, cleanroom, or production floor. 


A current DoD clearance and/or SCI access with Polygraph is not required to be eligible for this position, however applicant must be willing and eligible for submission within 60-90 days after an offer is accepted and must be able to maintain the applicable clearance/access.  By applying to this position, you are agreeing to complete a National Security Clearance Pre-Screen Questionnaire to evaluate your general ability to obtain the required security clearance or government customer access associated with this position.


Relocation for this position is available.


Direct Program Charge: 95%


Compensation & Benefits:


  • HIRING SALARY RANGE: $30.29 - $40.38 per hour (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.)
  • Job Grade:  Aerospace J 
  • This position includes a competitive benefits package. For details, copy and paste into your browser or visit our careers site.


Job Referral Fee: $1,000.00




Ball Aerospace is an Equal Opportunity/Affirmative Action Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Nearest Major Market: Albuquerque

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